What is Openn For Inspection (OFI)?
Openn For Inspection is a comprehensive property inspection management tool. The feature enables you to efficiently manage property inspections from initial attendee registration through to offer conversion, eliminating manual processes and reducing administrative overhead.
Unlike traditional property inspection tools that focus solely on attendance tracking, Openn For Inspection introduces an innovative feedback collection system that automatically engages attendees immediately after check-in. This represents a fundamental shift from passive inspection management to active prospect engagement and qualification.
Core Feature Components
1. Attendee Management System
The attendee management system provides multiple registration pathways to accommodate different scenarios and preferences:
Digital Registration Options:
- SMS Invitations: Send SMS invitations with unique check-in links
- QR Code Access: Generate a unique QR code for each property. Attendees can scan the code upon arrival to access the check-in form. This is ideal for busy open houses.
- Self-Registration: Provide a public URL to a self-registration form. This link can be used on a tablet at the property for a dedicated check-in station.
- Manual Check-in: For attendees who are unable to self-register, agents or administrators can manually enter their details directly into the system.
Centralised Management:
- Unified attendee database with comprehensive contact information
- Property interest tracking and engagement history
- Administrative interface for agent oversight and management
- Real-time attendance monitoring and reporting
2. Follow-Up Automation: Nurture Leads and Gather Feedback Effortlessly
Effective and timely follow-up is critical for converting inspection attendees into serious buyers. OFI automates this process, saving you time and ensuring no opportunity is missed.
Customisable Post-Inspection Feedback Forms
Gather valuable insights from attendees with fully customisable feedback forms. You can tailor the questions to your specific needs or use our default template to collect information on attendees interest level, price expectations, and whether they have a property to sell.
Automated Communication Workflows
OFI's notification system sends timely and relevant communications to attendees. Here's a glimpse into the automated flow:
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Check-In Confirmation: Attendees receive an SMS confirming their successful check-in.
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Feedback Request: A short time after the inspection (20min), an automated message is sent encouraging them to complete the feedback form. This is a crucial step in gauging their interest.
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Agent Notifications: To prevent you from being overwhelmed with individual notifications, OFI can provide a daily summary of all inspection activity.
3. Offer Pipeline Integration
This is where Openn For Inspection truly transforms the sales process. By directly connecting the inspection attendees with the Openn offer system, we have closed the loop and created a seamless path to purchase.
One-Click Offer Invitations
From the attendee list, you can invite interested parties to submit an offer with a single click. This sends them a direct link to the offer submission page, pre-filling their known details to make the process as smooth as possible for them.
4. The Inspection Report: Your Data-Driven Command Center
A powerful new "Inspection Report" tool allows you to:
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View and Filter Data: See a comprehensive table of all attendees with their check-in details, feedback responses, agent notes, offer status, and observer status.
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Customise Your View: You can show, hide, and reorder columns to create a personalised view that focuses on the information most important to you. Your preferences are saved for future use.
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Download and Share: Easily export your customised report as a CSV file to share with sellers or for your own records.